SBA loan outcome check · industry · SBA data as of 30 September 2026

How have SBA loans in Telephone Answering Services turned out?

Of 168 loans approved in fiscal 2001 to 2020 (at least five years old), 17 (10.1%) were charged off by the lender, against 16.1% across all 7(a) loans approved in those same years. Telephone Answering Services appears on 198 SBA-guaranteed 7(a) loans approved from fiscal 2001 to 2026, $63.2 million in gross approvals. These are loans, not a rating.

Not financial, legal or franchise advice. This page reports what the SBA's loan file records for SBA-guaranteed loans. A charge-off rate is not a rating of a brand or an industry, it does not predict a new loan, and a franchisee's loan is not a measure of the franchisor. Read the franchise's disclosure document and talk to a lender or an adviser before you borrow.

Telephone Answering ServicesIndustry NAICS 561421 · 198 loans

10%of seasoned loans charged off

Telephone Answering Services appears on 198 SBA-guaranteed 7(a) loans approved from fiscal 2001 to 2026, $63.2 million in gross approvals.
Of 168 loans approved in fiscal 2001 to 2020 (at least five years old), 17 (10.1%) were charged off by the lender, against 16.1% across all 7(a) loans approved in those same years.
A charge-off is a loan the lender wrote off. It is not a statement about the borrower, the brand or the franchisor, and it does not predict how a new loan will turn out.

share of this group's loans charged off, by approval year (years with 10+ loans)all 7(a) loans, same year

Every approval year

Approval year	Loans	Approved	Paid in full	Charged off	Not yet resolved	Charged-off share
FY2001	16	$3.9 million	13	3	0	18.8%
FY2002	7	$788,000	7	0	0	few loans
FY2003	9	$989,500	8	1	0	few loans
FY2004	19	$2.1 million	17	2	0	10.5%
FY2005	11	$2.9 million	8	2	1	18.2%
FY2006	18	$1.8 million	15	3	0	16.7%
FY2007	14	$2.8 million	11	3	0	21.4%
FY2008	5	$383,000	4	1	0	few loans
FY2009	7	$1.1 million	7	0	0	few loans
FY2010	2	$437,100	2	0	0	few loans
FY2011	8	$2.5 million	8	0	0	few loans
FY2012	7	$2.4 million	7	0	0	few loans
FY2013	5	$2.0 million	4	0	1	few loans
FY2014	4	$1.5 million	4	0	0	few loans
FY2015	10	$5.4 million	10	0	0	0.0%
FY2016	8	$1.5 million	6	1	1	few loans
FY2017	6	$7.3 million	5	0	1	few loans
FY2018	3	$1.2 million	3	0	0	few loans
FY2019	6	$440,900	5	1	0	few loans
FY2020	3	$632,700	2	0	1	few loans
FY2022	5	$8.0 million	1	0	4	too recent for a share
FY2023	6	$940,000	0	1	5	too recent for a share
FY2024	10	$6.1 million	2	0	8	too recent for a share
FY2025	3	$1.6 million	0	0	3	too recent for a share
FY2026	6	$4.3 million	0	0	6	too recent for a share

US Small Business Administration, 7(a) FOIA loan data as of 30 September 2026. SBA-guaranteed 7(a) loans only, aggregated; no borrower or lender is shown. SBA open data.

Where can you go from this record?

Open it in the check to search another brand or industry. Before you borrow for a business in this industry, read the FTC consumer guide to buying a franchise, the SBA guide to buying a franchise and SBA Lender Match.

Compiled and checked by Vincent Wesley Couey (ORCID 0009-0005-6869-308X) from the SBA 7(a) FOIA loan data, as of 30 September 2026. Not an official source.